Every operator hits the same wall: the business stops growing at exactly the size one person can carry. The two ways out on offer, hiring an expensive manager or staying small, both cost more than they're worth.
So we built something else: a duty manager that runs the operation by your standards, in your order, at 2am, without you. Not more hands, but the judgment those hands keep waiting for.
If you've ever driven across town at midnight because there was nobody else, you already know why this exists. We won't put anything in your operation we wouldn't run in our own.
Operators and AI engineers, building the thing we needed ourselves.
Helps run his family's Airbnbs, so he knows the job from the inside. Spent ten years building the platform behind 200,000 customer support chatbots. They answered questions but fixed nothing. Dewly is his attempt to get that right.
Spent years at Microsoft making research models hold up in front of a couple billion people. He's the reason Dewly can act on its own without doing anything reckless with your guests or your money. The same work, now for small businesses.
Runs a few rentals, a couple of gyms, and some spas, so yes, he still gets the 2am texts. At Microsoft he ran the kind of around-the-clock operations desk every small business needs and none can afford. That's what we're building.
Built with design partners running 200+ properties across Australia and the US, alongside the tools operators already trust.
Airbnb
Booking.com
WhatsApp
Messenger